Unified Communication solution brings you together all the way your business communicates and let them talk to each other so that they can work in a single system.
Many businesses are choosing Unified Communication Solution over traditional phone system because it is the better way to future-proof their investment and keep peace with advances in the technology.
Collaboration, Communication, Messaging and Mobility are four pillars of Unified Communication. Video Calling, Email Integration, Presence, Chat, Conference Bridge, Logical Partition, Mobile App, PC Softphone, Radio Connectivity are some unique solutions in our proposition.
WORKFORCE COLLABORATION
- Streamlined Business Operations
- Increased Staff Responsiveness to Customers
- Increased Employee Effectiveness and Efficiency
- Increased Availability to Customers
BUSINESS CONTINUITY AND NETWORKING
- Anytime Connectivity with Customers
- Customer Assistance whether Inside Office or On-the-Move
- Assured Communication between Different Locations even in Case of Trunk Failure
- Increased Visibility of entire Infrastructure from a Central Location
- Minimum Downtime
EFFECTIVE RESOURCE UTILIZATION
- Utilize Existing IT Infrastructure with Existing Telephones
- Use same Internet Connection for Voice and Data
- Increased Staff Productivity
- Smartphone Carrying GSM Number as well as Office Desk Extension
LOWER TCO
- No Need of External Devices such as Voice Mail system, Gateway or ATAs
- Support for Diverse Network Types – Investment Protection
- Avail Benefits of New-age Networks on a Common Communication Platform
- Flexible Scalability
- No Need of Changing Existing VOIP Devices (VOIP Gateways, SIP Server, SIP Phones) and Telephone Instruments
COMMUNICATION CONVENIENCE
- Identify Calls before Answering
- Reduced Operator Call Volume
- Automated Call Treatment
- No Need of Changing Accustomed Dialing Patterns
- Increased Employee Productivity and Efficiency
- Work from Anywhere, Anytime
STAY CONNECTED
- Multi-locational Connectivity
- Seamless Employee Mobility
- Universal Connectivity
HIGHER ROI
- Call Cost Saving on each Call
- Optimum Utilization of Internet Bandwidth – using the same
- Bandwidth for Voice and Data
- Customer Satisfaction – Increased Responsiveness
- Field Upgradable
- Reduced Travel Charges within Office Premise and between Office and Field Resources
- No Need of Additional Application for Configuration
CONTROL OVER OPERATIONAL COST
- Reduced Long-distance Telephony Costs through VOIP
- Free Inter-site VOIP Calling
- No Need to Invest in New Infrastructure
- Increased Organizational Efficiency
- No Need of Separate Administrator for Multiple Locations